3/13/2024 1 Comment Fitness connection sparks hours![]() ![]() Not worth it, though, they will screw you over, too.Who we are: Fitness Connection is a rapidly growing health club organization that offers outstanding amenities like Kid’s Club, Women’s only workout area, and FitFlix for an inclusive price. I have canceled it AGAIN, and I will never recommend it, or be getting a membership for myself or my family, which is too bad, because it was really nice that they had a pool for exercising. I hadn't used the account for a year prior to canceling, but kept paying it "just in case" I decided to go back, and now I have paid for almost an additional year because of their fraudulent practices. I wouldn't have even known if my card hadn't been canceled for other reasons, and the representatives are no help at all. Was told that I would not be given any kind of refund, and in fact it would continue billing until I canceled again, or produced a cancellation form from December of 2016. Again, I was told due to a glitch they could not transfer. Called back, was told that they had tried to call, but got no answer, which is ridiculous, as I was sitting here waiting for their call. He disconnected, and I waited 5 minutes, still no call. 4 minutes later the rep came back, and stated that he was unable to transfer, but his supervisor would call me immediately. Make sure when you cancel you keep your copy!!! I asked for a supervisor, was told that they were already on a call and could give me a call, or I could hold. (My card had been canceled due to the number being compromised at another store a month ago) I called the number in the email to insist that they give a refund, only to be placed on hold several times - over 40 min call time, then be told that while they had notes regarding a cancelation request at the facility, they could not process a refund without a copy of the cancelation sheet, which of course I do not have. I canceled in Dec of 2016, and just today received an email stating that I was overdue, due to them not being able to charge my card. Not happy with the fraudulent activity from this place. I've attached a current picture of him running around in his diaper. They said that the day prior he screamed a baby and that when they asked him to pick up his toys he ignored them. They couldn't show me the scratch either. He's two years old and 20 pounds and he's never hit me or his mother. So they kicked him and me out For the day. She said he hit two teachers and scratched one. Dropped off my son went to Exercise for about 30 minutes before one of the childcare people came to get me claiming that my son was miss behaving. Despite the staff acknowledging that they were well aware of that it was there. Came back to work out the next day to find that the glass in the parking lot from the smashed windows hasn't been cleaned up yet. When I was putting my boys shoes I asked the manager in the childcare area if she had heard of people breaking into cars like that in the area before and she ignored my question for a awkwardly long time before answering it. Not very friendly and the children really. Went to work out again came back to pick up my son went to go get him hurt a child asking one of the teachers to come play with him and she yelled from across the room that She didn't want to get up from her seat to come see what he was doing. I told him that multiple cars were broken into and that she should look at the license plate so that she can announce it over the loudspeaker and she wasn't too interested. I told the front desk and they said they knew already. I went into drop off my son and I told the child care Manager and she told me to tell the front desk. The second day I came in I had noticed some cars that had had their windows and smashed out. She said that when you're done working out That he has to leave. I went to the childcare area to pick up my son when I was done exercising and he looked like he was having fun in the play area so I sat down and told the person that I'd like to let him play a little longer. The other person who had a key to that locker did not have the common sense or courtesy to inform a staff member that somebody else's things were in the locker. They had sold the locker to two people including me. My first day there I came back to the private locker room that I paid for to find that all of my things including my wallet were placed on a bench removed from my locker. For a total of $640 and I was psyched to be there. ![]() For a total of $60 a month plus a $40 fee each and a fee each $250. Purchased a Membership about five days ago With my wife. ![]()
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